How P. Van Eijzeren machinebouw switched to a dynamic and integrated quality management system with ISO2HANDLE

Why did you choose ISO2HANDLE?

After an extensive evaluation, Frank and his management team chose ISO2HANDLE because the software excels in flexibility and functionality.

“You can set up your environment in such a way that the system optimally supports your business goals. You can set up your quality manual exactly as you want. And that is the basis of your own quality system.

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You can make connections to underlying information, forms, and workflows anywhere in your handbook. The forms can be set up very smartly, so that they automatically trigger notifications and workflows. During registrations, these forms automatically retrieve information from databases and source forms.

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Ultimately, it comes down to being able to set up an extremely efficient system. In practice, this means that you have to spend less time on executive matters and you can put more time into really managing quality. Our employees also like the system to work with because everything they need to do can also be done via their smartphone.

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For example, the start of work interviews are now prepared in advance by the engineering and completed and signed by the employees themselves via their smartphones after the conversation. As a result, all the necessary information is immediately available at the start of each new assignment. The reactions from the employees have been super positive. They immediately experience the value of the system. And that's just one example.”

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What did that choice result in?

Working with ISO2HANDLE has provided more peace of mind and overview, according to Frank. Moreover, quality has become more important in the organization.

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“You can turn flexible software like ISO2HANDLE into a living system and set it up entirely according to your own needs. You can't do that with a paper system with folders that are somewhere in a closet.

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Everything now has its own place and you'll never have to search again. If you change something in a certain place, you will also find that change wherever that information appears.

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The reference matrices are also ideal. They follow the ISO High Level Structure and show exactly where each part of the ISO can be found in your own system. The VCA auditor was positively surprised about ISO2HANDLE and immediately recognized how well P. Van Eijzeren had his affairs in order.”

How easy was it to set up the ISO2HANDLE?

“At first, you're a bit dazzled by all the possibilities. You can say that I went through a steep learning curve in the first few months. But now that everything is as I want, I can read and write with it.

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I had very good and personal help from ISO2HANDLE. I also took an hour bundle for some help right when I bought it. And that works really well. I simply had help hours available and I was also able to use it to realize some specific wishes. It all went very smoothly, efficiently and quickly.

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All in all, we are now well on the way. I'm still filling and expanding my ISO2HANDLE KMS. But with what it says, we can already say that we can do more in less time and also that we are working effectively to improve our quality.

And the latter is of course very important when you make such beautiful products and machines as we do.”