Prevermo Group B.V is a leading Shared Service Center located in Nijmegen. From 1 umbrella organization, Prevermo supports the services of 8 companies in the areas of prevention, absenteeism and labor mobility.
Prevermo is the Shared Service Center (SSC) for all the companies mentioned above and provides support services (Finance & Control, ICT, HRM, Legal & Quality). The company specializes in sustainable employability and is committed to promoting meaningful lives for people by stimulating sustainable participation in the Dutch labor market.
Prevermo experienced rapid growth and now the entire group consists of more than 300 employees. The existing structure of SharePoint with Word and Excell documents no longer suited the organization to make all information and registrations available and managed properly and clearly. This led to a lack of overview and also posed challenges in the areas of quality management, privacy and information security.
To address these challenges, Prevermo decided to switch to a central and structured quality management system. During a comparative study, ISO2HANDLE stood out because software easily adapts to the company's needs and the knowledge and skills for implementation guidance came out well. Very nonsensical and goal-oriented with a lot of personal attention and guidance. In addition, it was also a stroke of luck from a price point of view, with the extensive possibilities of this software.
ISO2HANDLE offers a wide range of options and is very flexible, so customization was not necessary. We received the right support and training during the implementation, so we quickly got to know the way with ISO2HANDLE ourselves. With the handy editors, we ourselves were able to easily streamline our documentation, transfer other files and set up forms as we had in mind. And with the automatic workflows, we support our business processes and keep the flow going easily. The guidance was and is really good and has helped us enormously. The team is easily accessible and ensures that we are quickly helped with a question. Very nice!
We now have a parent environment from which we shape the standardization. To do this, we make use of the various functionalities of ISO2HANDLE. What has been approved and can be used can be transferred to our subsidiary environments. All the important data comes from the daughters together in our reporting environment, which provides the right insights for higher management. The whole of control data is also linked to Power BI so that it matches the rest of our data flows. We can uniformly carry out risk analyses, customer satisfaction surveys and other important analyses throughout the organization. And keep a grip on the progress of our risks and associated measures. Based on these analyses, we take appropriate measures. With the ISO2HANDLE dashboard, we can also easily filter for specific topics such as data privacy impact analysis and internal audit and customer satisfaction research.
ISO2HANDLE has become an integral part of our daily activities in the areas of privacy, quality and information security. We work with the application every week and make optimal use of the available functionalities. It has helped us to streamline our processes and improve the quality of our work. With ISO2HANDLE, we have a user-friendly and scalable tool that allows us to carry out our tasks efficiently.
We wanted a quick and easy way to resolve any issues. With ISO2HANDLE, we can easily submit a ticket and contact the support department directly. This has led to an efficient handling of first-line problems, so that we are no longer dependent on external consultants. It gives us peace of mind knowing that reliable support is available when we need it.
Absolutely! While using ISO2HANDLE, we discovered several features that have further improved our workflow. One example is the use of widgets. We started using a widget that specifically focuses on reporting incidents, such as a data breach. As soon as a report is made, the quality manager automatically receives a notification. This feature enables us to respond quickly to incidents and take the necessary actions.
in the field of quality management and process management. The central quality management system has provided us with an improved overview, increased efficiency and an increased quality of service. In addition, ISO2HANDLE support and service has contributed to a robust implementation and rapid resolution of issues.
With ISO2HANDLE, Prevermo has not only streamlined their processes, but also strengthened their focus on sustainable employability. Through an integrated quality management system, they can now proactively respond to challenges in the areas of absenteeism, prevention and labor mobility, making valuable contributions to a meaningful life for people in the Dutch labor market.
