What is EN 15224?
The EN 15224 (ISO 9001 (for healthcare) certification is ideally intended as a standard for organizations in the healthcare and welfare sector. AND 15224 (ISO 9001 for healthcare) is based on the ISO 9001 standard for quality management.
EN 15224 is the internationally recognized standard for certification in the healthcare and welfare sector. In short, the standard is a package of requirements that is specifically focused on the healthcare and welfare sector. If relevant, new requirements have been added to the standard.
This specific standard delves deeper into the aspects related to risk management in healthcare. This applies to the entire process, from planning, execution to controlling specific processes.
Within this standard, we can distinguish three types of processes that you may face as an organization:
- Care processes
- Research processes
- Educational processes
Managing and monitoring EN 15224
Management System
Why a digital management system for EN 15224?
Many organizations have already switched from a âhandbook in the closetâ to an environment such as SharePoint or a Document Management System to also be able to view their documentation remotely.
But then these questions and sources of stress linger:
- How do you ensure that records (including complaints and incidents) are documented and followed up?
- How do you ensure that protocols and processes are quickly visible to colleagues?
- How do you keep track of the status of the various measures that have been taken?
- How do you easily make registrations on a mobile or tablet?
- How do you really get insight into which processes need to be tackled structurally differently?
- How do you get qualitative data from the MT system?
- How do I get insight into the data from the workplace inspections that my colleagues are still doing?
- What measures still need to be taken on previously reported incidents and what is the status of the measure file in general?
- How do I access my suppliers' data so that I can review it?
- How do I know whether tasks have been properly done and what the status of resulting measures is?
- How do I safeguard and share new processes in the organization?
- How do I really understand which processes need to be tackled structurally differently?
- How do I inform and convince my colleagues of the usefulness of certain processes?
- How do I make it easier for everyone to work according to all our certifications?

ISO2 HANDLE
Why ISO2HANDLE's management system?
because ISO2 HANDLE tracks, chases and maps everything for you, giving you control and overview and continuously managing the certification in the background.
Our platform helps with all the activities associated with obtaining and maintaining certifications, in all phases from implementation to optimization:
Deploy:
- âUse our EN 15224 template and customize with the drag & drop editor
- Personalize forms
- Apply workflow schedules so that registrations are automatically forwarded to the right colleague
Adopt:
- Handbook and forms are also accessible via mobile
- Automatic task management keeps track of all pending actions in a clear dashboard
Monitors:
- Dashboards in the blink of an eye with trend & cost analysis
- Track your KPIs
Optimization & Audits:
- Access for Certification Authorities; decide the components and time limit yourself
- Download and share dashboards and reports
Partner network of organizational consulting firms
ISO2 HANDLE works for a large number of certification advice agencies in the Netherlands, each with their own expertise and focus. A consultancy firm helps with the customized implementation and provides substantive advice on how the processes surrounding certification seamlessly fit with your organization and way of working. They can also help switch from your current system to ISO2 HANDLE.