Survival strategy for the modern quality manager

Marco DeesQuality
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One thing is certain, nothing is certain

Everything is moving and nothing is certain. Change is the only constant in our lives, including in our working life. Market wants and needs are changing, laws and regulations are changing, new techniques are coming in, the geopolitical situation can change rapidly and we can be confronted with a global pandemic from scratch. Change can be gradual or spectacularly shocking, but one thing is certain; nothing is certain.

Survival of the fittest

Those who are open to change usually thrive better. Organizations often look for willingness to change. Change often has to come from people and that is not easy. Everyone is comfortable in their comfort zone and change is quickly seen as a threat.

How do we ensure that employees want to keep up, that they want to be open to new ideas, that they keep up with developments, that they understand that change is necessary, that they want to think outside the box and that they want to see and accept a changing zeitgeist? Willingness to change among employees is an important component and is often at the heart of change management.

Ability to change: being able to change

Willingness to change is about wanting. Resistance to change is sometimes explained as “not wanting”. But that is not entirely fair. In addition to 'wanting', there is also such a thing as 'can'. In that context, the term capacity for change is used.

An employee may want to change, but needs time, for example. He wants to change, but cannot foresee what the consequences of that change are for him.

Rigid systems don't help

Although someone does want to change, it can be difficult to process a change practically. In addition to the human factor, something else comes into play here. People can be stuck in systems, techniques, and technologies. Systems and technologies that are not flexible do not really facilitate people to move along.

Quality management and risk management must always be in line with current business reality. This regularly requires adapting working methods and systems. As a quality manager or risk manager, if you work with KMS or QMS software that is not flexible, you are by definition incapable of change. You want to change, but your system simply won't allow it. Of course, that is not good for your organization.

Hyperflexible software does help

Based on that philosophy, we built the ISO2HANDLE platform for quality management and risk management. The system is very easy to structure and fill with up-to-date information as you see fit.

Changing structure and content is literally child's play. With the user-friendly drag & drop editors in our platform, you can easily build and change the structure of your handbook, the design and layout of your registration forms, the actions, tasks and workflows that follow from those registrations, and the dashboards that show how you're doing and whether you're going to achieve all your KPIs.

With the ISO2HANDLE software platform for quality management and risk management, we have built a technology that can help you as a QHSE. Makes KAM, quality or risk manager as capable of change as much as possible.

And you? All you have to do is want change:)

Speaking of wanting... do you want to know more about this? Or do you want a short online demo get from us? Then comment here.

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AUTHOR
Marco Dees
Are you a QHSE manager looking for a powerful solution? With our quality management software you get superpowers that give you control over processes for quality, (health) safety, HR and the environment in no time. Based in the Netherlands, we proudly support hundreds of companies worldwide.