Written by

Marco Dees

Customer Satisfaction
September 10, 2025

Customer satisfaction, how does that actually work?

Learn how customer satisfaction works, what it delivers and how you can make it measurable. Practical tips for better processes and more loyal customers.
Risk Management
September 10, 2025

Your company is an expedition to Mount Everest.

This is a story about dangers and risks. The dangers of the company and risks for the entrepreneur and his employees and how you could deal with those risks responsibly.
Audits
September 10, 2025

The best way to prepare for an external ISO9001 audit

Smooth through the ISO9001 audit? Discover the best way to prepare for an external ISO9001 audit and how a digital KMS can help you with this.